What Sizes Can I Get the Dog Collar In?

X Small: 20cm – 27cm (Collar width: 12mm)

Small: 27cm – 40cm (Collar width: 16mm)

Medium: 35.5cm – 50cm (Collar width: 20mm)

Large: 45.5cm – 60cm (Collar width: 25mm)

Check What Size Collar My Pet Should Wear

Will my mask irritate the skin?

Our mask fabric is 100% cotton and this is the most breathable and soft fabric that makes the least irritation. Unless of course, if you are allergic to cotton, then we do not recommend that you use this mask.

“Choose a tight, secure fit with tightly woven fabric. You basically want something soft, natural and breathable — like 100% cotton.” Noelani E. Gonzalez, a dermatologist and director of cosmetic dermatology at Mount Sinai West in New York. Avoid synthetic materials such as polyester, nylon and rayon,” says Gonzalez. “These are more likely to make you sweat, which will dampen the fabric and, in turn, may cause irritation.

Does a mask with two layers sufficiently protect me?

Our masks are made with two layers of cotton fabric according to CDC regulations.

Where are these masks made?

Our masks are hand-made on the Hibiscus Coast, Auckland. Thank you for supporting a local home business!

Can I wash these masks?

Machine washable in cold water. Do not bleach. Do not soak. Do not tumble dry. Do not wring. Line dry in shade. Press / Iron back into shape if necessary. Dyed products may eventually fade over time. Washing items by hand in cold water with mild detergent will help the dye and cotton last longer.

Do you have mask sizes for men and women & kids?

We have one size for men & women & one size that fits kids over 7.

How will my order be shipped?

Orders are shipped using NZ Post. You can select upgrades of tracked, courier or courier signature too.

How long will my order take to arrive?

Mask, onesies & pet accessories delivered using tracked post generally arrive within 5 working days. T-shirts, hoodies & singlets require print, as well as courier & these orders, can take between 5-12 business days including courier.

How will I be notified my order has been shipped?

You will receive an email to say your item has been posted and you will be supplied tracking information if that is the option you selected, once your order has been shipped.

How can I track my order?

You can track you order by clicking here NZ post website And entering the tracking code in the shipping confirmation email we sent you.

Can I change my mind & return my purchased product?

Due to hygienic reasons and the nature of this product, all sales are final. Our products are made to order so they cannot be returned for any reason unless your product is faulty. You can then email us immediately on info@lunabell.co.nz.